Privacy Policy, Delivery Information, Terms & Conditions

Privacy Policy

This privacy policy discloses the privacy practices for LUXEPORT.COM This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-939-5893 or info@luxeport.com.

The above notice (or policy) probably does not describe your privacy practices exactly. You need to personalize your statement to fit your business practices. Here are some sample clauses that you can use to help describe other specific practices that fit your business model:

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Links

This web site may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site

Terms and Conditions

Terms and Conditions

Luxeport understands and respects your need for privacy. Any and all information collected at our sites will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to luxeport will be held with the utmost care, and will not be used in ways that you have not consented to. If you have any questions, please don't hesitate to contact us at the numbers below.

When you visit our Web site, our Web server automatically recognizes and stores the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account), the date and time you access our site, and the Internet Protocol (IP) address of the Web site from where you came. This information enables us to run site usage tools and create statistics about our site. These statistics help us to better understand how our site is being used and what we can do to make it more useful to visitors. This information is not stored in a personally-identifiable format.

We use the information that you provide us for responding to your requests, customizing the material presented to you based on your past visits to our web site, to communicate with you, and to improve the content of our web site. The primary goal in collecting personal information is to provide you customized services, features and content, and give you an efficient personalized experience that best meets your needs.

If you choose to identify yourself by sending us an email or completing an online form, luxeport employees and business partners will have access to such information in order to contact you for customer service purposes. We also aggregate information on what pages you access. Information submitted by you, such as survey information and/or comments or feedback, may be stored in a personally-identifiable format and is used only for internal purposes and is not shared with people or organizations outside of luxeport, its subsidiaries or successors in interest, and its business partners. If we want to share your name outside this group or otherwise publicize the fact that you submitted materials or other information to us, then we will we ask your permission to use your name with the materials or other information you submitted to a particular part of this site.

This site may contain links to other sites not owned or managed by luxeport. luxeport is not responsible for the privacy practices of such websites.

"Cookies" are small files that are placed on your hard drive that assist us in providing customized services. We may use cookies to allow you to let enter your password less frequently during a session. No other personal information is stored in this cookie.

From time to time, luxeport may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie can’t read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. We use cookies to identify which areas of the luxeport website you have visited or customized, so the next time you visit; those pages may be readily accessible. This information may be used to personalize our services to you.

You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

luxeport recognizes that users may not wish to be contacted about new or related products. luxeport allows you to opt out of any e-mail marketing that may result from use of the site. When you receive an email, you will be given instructions on how to remove yourself from that list.

luxeport will release any information that is required to be released by law or court order.

Security of the Information we use secure socket layer (SSL) encryption to protect the transmission of information you submit to us when you use our secure online forms. All the information you provide us through these forms is stored securely offline. If you send us an email or complete the Contact Us Form, you should know that email is not necessarily secure against interception unless you are using a security-enabled web browser.

luxeport reserves the right to change this policy at any time. The use of information that we gather now is subject to the Privacy Policy in effect at this time. Users wishing to see the changes may do so by visiting our web site privacy policy statement frequently.

Terms of Use

ACCEPTANCE OF TERMS

luxeport makes available for your use on this web site information, documents, software and products (collectively, the "Materials") and various services (the "Services"), subject to the terms and conditions set forth in this document (the "Terms of Use"). By accessing this web site, you agree to the Terms of Use. luxeport reserves the right to change the Terms of Use from time to time at its sole discretion. Your use of the web site will be subject to the most current version of the Terms of Use posted on the web site at the time of such use. In addition, when using particular Services or Materials on this web site, you shall be subject to any posted guidelines or rules applicable to such Services or Materials that may contain terms and conditions in addition to those in the Terms of Use. All such guidelines or rules are hereby incorporated by reference into the Terms of Use. If you breach any of the Terms of Use, your authorization to use this web site automatically terminates and you must immediately destroy any Materials downloaded or printed from the web site.

Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. luxeport may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

luxeport does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to luxeport will be deemed NOT to be confidential. We will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we ask your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.

COPYRIGHT NOTICE

Copyright © luxeport 2007. All rights reserved. All trademarks mentioned herein belong to their respective owners. Unless identified with the designation "Copy Freely", the contents of this website are copyrighted by luxeport. In consideration of this authorization, you agree that any copy of these documents you make shall retain all copyright and other proprietary notices contained herein.

You may not otherwise copy or transmit the contents of this web site either electronically or in hard copies. You may not alter the content of this web site in any manner. If you are interested in using the contents of this web site in any manner except as described above, please contact us directly.

Individual documents published by luxeport may contain other proprietary notices and copyright information specific to that individual document. Nothing contained herein shall be construed as conferring by implication, estoppels or otherwise any license or right under any patent, trademark or other property right of luxeport or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any copyright or other property right of luxeport or any third party. Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by luxeport and may not be licensed here under.

Disclaimer

We provide links to other websites that are not under our control. We do this as a convenience and for reference only. We do not endorse, recommend or accept any responsibility for the content of these websites.

Delivery & Shipping

What are my shipping costs?

Luxeport is pleased to offer FREE SHIPPING for all Canadian orders > $100.00. For all other orders, shipping costs vary. All shipping costs will be calculated for you in the “Shipping Method” section during check out.

When will my order be shipped?

Your order will be processed and shipped within 2 business days of your order being submitted.

You will receive a confirmation email once your order has been shipped with a tracking number for you to track your orders progress.

Can I ship to P.O. Boxes and rural areas of Canada and the U.S.?

Yes. All orders shipped to P.O. boxes (or to rural postal/zip codes that are considered to be ‘beyond points’) may be delivered by Canada Post or the US Postal Service as an alternative to our standard shipping carrier. In either case, you will be able to track your order. Select ground shipping for these orders as we cannot guarantee expedited or overnight deliveries to these addresses.

Hours

Monday: 9:00AM - 5:00PM MST
Tuesday: 9:00AM - 5:00PM MST
Wednesday:  9:00AM - 5:00PM MST
Thursday: 9:00AM - 5:00PM MST
Friday: 9:00AM - 5:00PM MST
Saturday: CLOSED
Sunday: CLOSED

 

 

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